Revolutionising Facilities Management: The Wizu Workspaces Journey

About Wizu Workspaces

Wizu Workspaces is one of the UK’s highest-rated providers of premium serviced office space. They have a strong presence across the North of England. Their portfolio includes private serviced offices, co-working memberships, meeting rooms, virtual office services, and event spaces. All of these are designed to support businesses of every size with a hospitality-led, people-first approach.

The Challenge

When I first began working with Wizu in July 2024, we started with a single site in Bristol. Within months, we added a second site in Derby in October 2024. Then, in April 2025, we faced a significant challenge: the simultaneous mobilisation of 11 sites across the North of England.

This was a complex and demanding undertaking. It required careful coordination across multiple teams, tight mobilisation management, and the agility to adapt quickly to changing site conditions and operational requirements. We had to maintain uninterrupted service for Wizu’s members and visitors.

Beyond the scale of the project, Wizu had a strategic goal. They aimed to consolidate multiple cleaning contractors into a single trusted supplier. This was a significant operational change designed to streamline oversight, drive consistency, and support their wider ESG commitments.

How Workplace Helped

The April 2025 mobilisation was delivered successfully through strong inter-team collaboration, proactive problem-solving, and a relentless focus on maintaining safety, quality, and delivery standards across every site simultaneously.

Now, Workplace delivers daily cleaning services across all 18 Wizu sites. We also provide a broader range of supplementary services, including washroom provision, pest control, window cleaning, consumables management, and periodic deep cleans. This comprehensive offering means Wizu has a single point of accountability for the cleanliness and hygiene of their entire estate.

Quality is maintained through routine management inspections, recorded audits, and prompt resolution of any findings. Our Contract Managers remain in regular contact with both on-site teams and Wizu representatives. This ensures a fast response to feedback and evolving operational needs. Sustainability is central to our service delivery. We use low-impact cleaning chemicals, controlled dosing systems, and recyclable consumables across the portfolio. This is directly aligned with Wizu’s ESG goals and reduces environmental impact without compromising cleanliness standards.

Services Delivered

• Daily cleaning service across all 18 Wizu Workspace sites

• Washroom services

• Pest control

• Window cleaning

• Consumables management

• Periodic deep cleaning

• Routine management inspections and recorded audits

• Environmentally responsible products and controlled dosing systems aligned with Wizu’s ESG goals

  
  

Results

Since the consolidation, Wizu benefits from a single streamlined supplier relationship covering their entire cleaning operation. The transition, despite its scale, was completed smoothly, with no disruption to members or day-to-day operations. Regular review meetings have strengthened our partnership, ensuring service delivery evolves in line with changing occupancy levels and portfolio growth.

Wizu’s management team is notably proactive in communicating requirements ahead of time. This enables us to plan staffing and specialist services efficiently. The result is a seamless, consistent operation across 18 locations.

Client Feedback

“Workplace have been instrumental in supporting a key operational change we’ve implemented across the business — moving to a single supplier model for all cleaning contracts across our centres. This has been a significant step in improving efficiency and supporting our wider ESG goals.”

— Georgia Hart, Head of Operations, Wizu Workspaces

“What makes Workplace a valuable partner is fundamentally the people and the way they approach the relationship. There is a clear willingness to work collaboratively and align with our standards, values, and expectations.”

— Georgia Hart, Head of Operations, Wizu Workspaces

Looking Ahead

As Wizu continues to expand its portfolio across the UK, Workplace is positioned as a long-term strategic partner. We are able to scale service delivery to new sites quickly and consistently, maintaining the quality and standards that Wizu’s members expect.

The Future of Facilities Management

The facilities management industry is evolving rapidly. As businesses adapt to new challenges, the need for flexible, sustainable solutions becomes more critical. We are committed to staying ahead of these trends. Our focus is on innovation, efficiency, and sustainability. By embracing new technologies and practices, we can enhance service delivery and support our clients' long-term growth.

In conclusion, our partnership with Wizu Workspaces exemplifies how strategic collaboration can lead to significant operational improvements. Together, we are not just maintaining spaces; we are creating environments that foster productivity, safety, and sustainability.

As we look to the future, I am excited about the possibilities that lie ahead. With a shared vision and commitment to excellence, we can continue to revolutionise the facilities management industry across the UK.